Solutions

Unified Comms

Convergence, and the prominent role that IP Telephony has in a converged network, is the most significant trend in IT today.

Combining voice, data and video over a single IP based network has immediate cost benefit from management of an infrastructure but also opens up the possibility of considerable further gains through the deployment of applications.

IP Telephony is now a mass adoption technology that has delivered benefits for both SMB and corporate businesses and will continue to revolutionise the scope an IT infrastructure.

Manufacturer Products sold by CAE

• Cisco Call Manager and Unity
• Cisco IP Phones, Conferencing and Analogue Adapters
• Cisco Call Manager Express and Unity Express
• Cisco IPCC (IP Contact Center Express)
• Cisco Voice Gateways and Voice Routers

Maximise the benefits of these products using CAE Services

Complementary Technologies

• Routing and Switching
• Wireless
• Microsoft Exchange
• Telecoms Data

Links and Resources

• The first steps of business benefits from a converged network
• An introduction to Cisco Call Manager
• The full range of Cisco IP phones
• An introduction to Unified Messaging
• IP Contact Center Express data sheets
• The IP based approach to training and conferencing
• Introduction to Cisco Call Manager Express

Contact CAE now to unlock the benefits of technology for your business